Signed in as:
filler@godaddy.com
Terms and Conditions – Soos Gift
Effective Date: 11-25/2025
Welcome to Soos Gift (www.soosgift.com). By accessing our website and placing an order, you agree to the following terms:
1. Orders & Payment
All orders are subject to product availability. Prices are as listed on the website and may change without notice. Payment must be complete and accurate. You agree to provide correct information when placing your order.
2. Shipping & Delivery
We aim to deliver orders promptly, but delivery times cannot be guaranteed. We offer FREE shipping on all orders. Shipping costs (if any apply for special services) and estimated delivery times will be provided at checkout. Risk of loss or damage passes to the customer upon delivery.
3. Returns & Refunds
Due to the nature of our products, all sales are final unless the item is damaged or incorrect. If you receive a damaged or incorrect item, contact us within 7 days with your order details and photos. Personalized or customized items cannot be refunded.
4. Product Information
We strive to display product images and descriptions accurately. Colors, designs, and details may vary slightly from images on the website.
5. Privacy & Personal Information
We respect your privacy. Information collected during orders is handled according to our Privacy Policy.
6. Intellectual Property
All content on our website, including images, text, logos, and designs, belongs to Soos Gift or its licensors. You may not use or reproduce our content without written permission.
7. Liability
Soos Gift is not liable for indirect, incidental, or consequential damages related to the use of our website or products. We are not responsible for delays or issues caused by circumstances beyond our control, including shipping delays.
8. Changes to Terms
We may update these Terms and Conditions at any time. Updated terms will be posted on the website with a new “Effective Date.”
Contact Us
For questions, please email: info@soosgift.com
Return and Refund Policy – Soos Gift
Effective Date: 11-25/2025
At Soos Gift (www.soosgift.com), we take pride in providing beautifully curated gift boxes. Your satisfaction is important to us. Please read our Return and Refund Policy carefully.
1. General Policy
Due to the nature of our products, which are often perishable, customized, or handcrafted, all sales are final. We cannot accept returns or offer refunds for items simply because of a change of mind.
2. Damaged or Defective Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Include your order number and photos of the item.
Once your claim is verified, we will, at our discretion:
3. Customized or Personalized Items
Orders that are personalized or customized cannot be returned or refunded, unless they are damaged or defective. Please double-check all personalization details at checkout.
4. How to Request a Refund or Replacement
To request a refund or replacement for a damaged or incorrect item, please:
We will review your request and respond within 7 business days.
5. Shipping Costs for Returns
For eligible replacements or refunds, Soos Gift will cover return shipping costs if applicable. For non-eligible returns, customers are responsible for shipping costs (though most orders are final).
6. Refund Processing
Approved refunds will be processed using the same payment method used for the original purchase. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.
7. Contact Information
If you have any questions regarding our Return and Refund Policy, please contact us:
Email: info@soosgift.com
Website: www.soosgift.com
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
